Can you cancel Christmas and get your money back? | Patrick Collinson | Money

The earliest, and weirdest, begin to Christmas is upon us. John Lewis started stocking its on-line cabinets with festive items in August, and on Friday they go on sale in shops, amid predictions (or extra doubtless retailers’ prayers) that we’ll be buying earlier this yr to keep away from crowds. But with a lot uncertainty, how do you plan for Christmas beneath the cloud of coronavirus with out the prospect of ending up out of pocket if all of it goes flawed?

Christmas meals

Marks & Spencer and Sainsbury’s say clients are trying to find festive meals greater than they normally do at the moment of yr. M&S, in its Christmas developments 2020 report, says this will probably be a extra nostalgic, homely Christmas, with households baking extra – gross sales of its baking items stay 90% larger than final yr. We will probably be consuming extra pies and tarts (demand is up by greater than 100% previously six months) in addition to custard and scorching puddings (up 20%).

But pity the large turkey. Poultry farms are fearful the birds will probably be too massive for gatherings most likely restricted to 6 on the dinner desk. One instructed the BBC it may need to slaughter birds as much as 10 days earlier to restrict their measurement.

As one of many jokes at present circulating by way of WhatsApp says: “I think the only way to do Christmas this year is to kill the turkey and have 30 people over for the funeral.”

Buying presents

Many UK retailers are expecting their toughest festive season for years, possibly decades.

Many UK retailers predict their hardest festive season for years, probably a long time. Photograph: Alamy

Will you have sufficient money to purchase presents? Unemployment might bounce even larger earlier than the yr ends, and households will probably be holding on to their financial savings, fearful for his or her jobs. High road shops predict their hardest festive season for years, probably a long time. Springboard, which measures the variety of consumers visiting shops, predicts footfall in December will decline by 20% in contrast with final yr.

There has been discuss within the commerce of inventory shortages as a result of Asian factories had been compelled to shut for months – however there are additionally fears that holding a lot of inventory could possibly be disastrous if there are renewed lockdowns. Buying presents early could be the approach to make sure you get what you need.

To curb Christmas crowds, John Lewis has begun providing a drive-through click-and-collect service at a few of its shops and 57 Waitrose branches. It can be testing a queuing app that will forestall clients from having to queue within the rain and chilly.

If you purchase items early, say in October, however they must be returned after Christmas, will you be refused? M&S says it usually provides a 35-day returns coverage throughout the festive season however that is beneath evaluate.

Train journey

Queues at St Pancras station in London in the run-up to Christmas last year.

Queues at St Pancras station in London within the run-up to Christmas final yr. Photograph: David Levene/The Guardian

The weekend earlier than Christmas is normally an enormous journey interval, significantly as youthful adults cross the nation to return to household properties. The least expensive tickets, known as Advance, are usually issued on the market about 12 weeks earlier than and normally properly price it. For instance, we checked costs for York to London return: it was £93.50 if travelling the following day, however £37.80 for an Advance ticket travelling in December.

This yr issues are totally different. Rail operators have been by means of 4 waves of timetable modifications in 2020 amid the pandemic and some haven’t been releasing Advance tickets 12 weeks forward.

What’s extra, travellers do not need an automated proper to a full refund when shopping for an Advance ticket. If there’s a native lockdown both the place you are travelling from or to, will you be capable to cancel?

The Rail Delivery Group says patrons are made conscious that Advance tickets are non-refundable on the level of reserving, though it’s potential to vary the date and time of the ticket for a charge.

Train operators say they paid £421m in refunds within the first 4 months of the pandemic, greater than the full worth of refunds in all of 2019. They wouldn’t verify whether or not refunds can be obtainable beneath renewed lockdowns, however passengers would count on honest remedy from what was now, in impact, a renationalised service.


On the ultimate Friday earlier than Christmas final yr, Heathrow was dealing with about 200 passengers a minute. This yr it is going to be a fraction of that quantity, but when you are one of many few travelling, airways that provide coronavirus “peace of mind” offers could also be your greatest guess.

For instance, on the London–Dublin route – Europe’s busiest worldwide air hall – Aer Lingus is promoting seats for Christmas journey at about £33 every approach, in contrast with costs beginning at £20 on Ryanair. But Aer Lingus provides extra flexibility on rebooking with out charges. When shopping for flights and motels this Christmas, it’s definitely price paying a small quantity further for flexibility or further cancellation rights.

The return of the Christmas card?

Royal Mail staff sort Christmas cards in the Filton sorting office, near Bristol.

Royal Mail workers kind Christmas playing cards within the Filton sorting workplace, close to Bristol. Photograph: Matt Cardy/Getty Images

M&S predicts a resurgence in posting playing cards this yr as individuals wish to give handwritten thanks in addition to ship needs to family members they can not meet in individual. The final day to catch the second-class Christmas submit is 18 December, says Royal Mail.

The John Lewis Christmas TV advert

Should we be getting ready ourselves now for a coronavirus-inspired schmaltzfest? One journalist, Jonathan Dean, sparked a Twitter mini-frenzy this week in a posting “dreading” what would most likely be “a cover of Fix You by a children’s choir singing to all their nans via Zoom”. Others chimed in: “An empty, depressing street in winter” guessed @fatherbananas. “A nurse named Eileen leaves her house, walking to the bus stop in her mask. A teenage girl picks up her ukulele and begins to strum a slow, acoustic ‘Come on Eileen’ … we see Eileen at work, giving out presents… families gather on the doorsteps to applaud…”

John Lewis, in fact, stays silent in regards to the content material of its advert. But we all know one factor: regardless of studies of a “bidding war” between retailers for the fundraising hero Capt Tom Moore to be the face of their Christmas adverts, he’s unlikely to be starring within the John Lewis advert.

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